911 Center

See how our products provide industry-specific solutions for video processing and display in real-world situations.

Application 
911 Center
Customer 
Cowlitz County 911

Overview

The Cowlitz 911 Center serves as the primary Public Safety Answering Point (PSAP) for a combination of thirteen law enforcement, fire and medical response agencies in Cowlitz County, Washington.

Challenge

With a rise in crime, Cowlitz County residents were concerned for their families, homes, and businesses. The county formed a coalition to secure funds for new public safety and police training technology. As a result, the Cowlitz County Public Safety Radio Technology Modernization and Radio System Microwave Replacement Project was formed. Part of the initiative was to build a state-of-the-art 911 Center to better support dispatchers deploying critical resources.

Solution

Cowlitz County’s 911 Communications Center deploys RGB Spectrum’s QuadView UHDx KVM systems in its operator stations to display and control up to eight data sources simultaneously on dual monitors using a single keyboard and mouse. The QuadView UHDx KVM delivers significant ergonomic benefits for operator stations. It consolidates multiple keyboards and mice with a single keyboard and mouse, providing simpler, unified control.