Overview
The University of California San Diego (UCSD) Police Department is a full-fledged law enforcement agency responsible for patrolling, investigating, and preventing crime within its jurisdiction. The department’s Communications Division serves as the nerve center, coordinating responses to emergencies, managing communications, and ensuring coordination among officers.
Challenge
Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations. Dispatchers juggled multiple computers, including a CAD, radio, and phone computer, each requiring separate keyboards and mice.
Solution
UCSD wanted a seamless KVM solution that integrated multiple systems over IP under a unified interface. It explored various options before discovering RGB Spectrum’s XtendPoint™ solution, which provides local and remote access to source computers, consolidates separate monitors into multi-view displays, and unifies control for more streamlined operation and enhanced efficiency.
