News

The Systems Contractor News (SCN) Stellar Service Awards program recognizes manufacturers and distributors of AV products for excellence in customer support and service. RGB Spectrum is proud to announce that it is the 2014 recipient of the Stellar Service Award for "Best In-House Training Program."

Award candidates were assessed by an independent panel of judges consisting of more than a dozen AV integrators and consultants. RGB Spectrum was selected as the winner in the training category over 10 other manufacturers and distributors. The award is significant because the judges are all industry experts who have experienced the benefits of the type of intensive product training offered by manufacturers like RGB Spectrum.

"This is certainly a prestigious honor for RGB Spectrum," remarked Paul Berliner, Training Manager. "To be recognized by a panel of industry experts is a compelling measure of the success of our training curriculum," he added.

Launched in 2013, RGB Spectrum's training program offers a range of classes that provide comprehensive installation, operation and service training for customers, system integrators, dealers, specifiers, and industry consultants. The curriculum incorporates a well-balanced combination of classroom instruction, interactive demonstration, and hands-on learning. Two-day courses are offered bi-weekly at our Alameda, CA corporate headquarters.

Training classes are conducted in our new state-of-the-art training facility and demo room, which allow students to gain first-hand experience with our products. Our engaging instructors deliver course material in an interactive manner that equips students with strong technical knowledge and provides them with the confidence to deploy this knowledge in their installations.

"In our industry, every installation is unique," Berliner observed, "and solutions must be customized according to an exacting set of customer requirements. Our network of dealers and consultants require general product information, while our integrators require more in-depth knowledge so that they can design and commission complex systems. We tailor our course material to meet the specific needs of each group of students. Our personalized approach to training offers enormous benefits to our entire network of partners."

For more information on RGB Spectrum's training program, please visit www.rgb.com/training.

About RGB Spectrum

RGB Spectrum provides innovative solutions for the display, recording, and transmission of computer and video signals. Since its founding in 1987, RGB Spectrum has established itself as a leading designer and manufacturer of cutting-edge video/graphics processors and decision support systems. Company offerings include multiviewers, video wall processors, matrix switchers, codecs, recorders, and integrated solutions for control room management. RGB Spectrum's products are preferred by major global organizations in industrial, security, medical, educational, commercial and military markets. RGB Spectrum is a privately held company based in Alameda, California. For more information about our products, please call 510-814-7000 or visit us online at rgb.com.